Field Services Technician

Date:  Jul 3, 2024
Location: 

Norfolk, NE, US, 68701

Travel:  Up to 50 % Travel
Company:  FieldWise
Description: 

Organization Summary

Founded in 2008 and headquartered in Norfolk, Nebraska, FieldWise specializes in telemetry for agriculture. Over the years, we’ve built our reputation by providing exceptional products and customer service. We’re inspired and committed to creating sustainable cutting-edge technology at affordable prices for our customers.

Position Description

We’re looking to hire a Field Service Technician to provide installation and maintenance for equipment in the field. This position requires the ability to adapt to a variety of work environments and quickly solve problems. During the 4-5 month growing season, Field Service Technicians will primarily be on the road. The rest of the year will be spent primarily working at the office on production-related tasks, but may also involve some travel and field service work. A company vehicle is provided during work hours. This role provides an incredible opportunity to learn the foundation of our business and develop a successful and rewarding career in the agriculture industry!

Responsibilities

  • Install or upgrade equipment in various field locations within a 300-mile radius from Norfolk. Occasional travel across the U.S.  may be required to support dealers in other key markets
  • Configure hardware and software components after installation
  • Perform routine maintenance on equipment
  • Testing of equipment and troubleshooting issues
  • Document equipment installations and repairs
  • Teach customers how to use equipment properly
  • Manage the stock of replacement parts and equipment
  • Typical hours for this position average 40-50 per week, with up to 60 hours during the busy season.

Qualifications

  • High school diploma required, trade school certificate or associate degree is preferred
  • Must have a valid driver's license
  • Center pivot and electrical background is preferred
  • Strong customer service skills
  • Written and verbal communication skills to understand issues customers have and to explain technical information to customers in clear terms
  • Problem-solving skills to diagnose problems with malfunctioning equipment
  • Time-management skills to handle appointments efficiently and stay on schedule
  • Attention to detail to spot issues and complete accurate reports about repairs
  • Organizational skills to keep tools and equipment organized while in the field
  • Computer and technical skills to understand the equipment fully

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Lindsay Corporation does not accept unsolicited referrals or resumes from any source other than directly from candidates. We will not consider unsolicited referrals and/or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. Lindsay Corporation will not pay a fee to a recruiter or agency that does not have a signed vendor agreement with Lindsay Corporation. Any resume or CV submitted to any employee of Lindsay Corporation without having a vendor agreement in place will be considered property of Lindsay Corporation. Lindsay Corporation will not be held liable to pay a placement fee.


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