Global Irrigation FieldNet Advisor Support Intern

GLOBAL IRRIGATION FIELDNET ADVISOR SUPPORT INTERN 

Organization Summary 

Lindsay Corporation is a global company, headquartered in Omaha, Nebraska, focused on providing irrigation and infrastructure solutions to meet the needs of a growing population. As one of the world’s leading providers of irrigation and water management, its Zimmatic systems are operating in more than 90 countries. Lindsay Corporation’s infrastructure division offers a wide range of products that aid in roadway maintenance and transportation safety. Since 1955, Lindsay Corporation has been at the forefront of research and development of products and services designed to meet the needs of a constantly evolving world. 

Position Description 

Lindsay Corporation is hiring a new GLOBAL IRRIGATION FIELDNET ADVISOR Internship, starting in the summer of 2026.  This role will have global responsibilities for assisting FieldNET users (Dealers, Growers and Internal) with operational and technical support needs through multiple medias. This position is responsible for answering incoming phone calls and emails from customers and addressing inquiries regarding FieldNET products, systems, and services as well as troubleshooting any technical problems. The role will also focus on supporting FieldNET Advisor, Lindsay’s advanced irrigation management solution to help growers make informed irrigation decisions.  

Position Details 

This position is hourly at 40 hours per week.  This role works a hybrid work schedule, which can include Saturdays.  The position will be based at our corporate office located at 180th & Dodge in Omaha NE.  

Duties & Responsibilities 

• Handle incoming calls and emails for basic Dealer/Grower/Lindsay internal team inquires following department standards for delivering world class customer service. 

• Open and close 100% of cases logged. Case records must be detailed and accurate for every call or email to include details related to customer issues, status progress and problem resolutions utilizing our department case management system. 

• Provide basic Tier 1 support for new and existing FieldNET Advisor customers. 

• Build a general knowledge of the entire FieldNET product suite and how it interacts with our Lindsay Zimmatic products and third-party equipment. 

• Assist with subscription requests. 

• Resolve basic customer issues; help them understand how to use FieldNET, assist with basic configurations and troubleshooting. 

• Assist with performing basic customer acceptance testing of enhancements, new products and/or bug fixes for FieldNET systems and supporting third party systems. 

• Complete various assigned tasks to support the Irrigation Product Support team 

• Work closely and build relationships with the FieldNET Team and other Lindsay employees to support our One Lindsay Culture. 

Preferred Qualifications 

• Bachelor’s degree or working towards a bachelor’s degree in agriculture, agronomy, mechanized systems, engineering, or business.   

• Previous experience or coursework in agronomy and plant science  

• Previous experience working in Customer Support/Help Desk environment. 

• Interest in precision agriculture and irrigation technology 

• Excellent verbal and written communication skills. 

• Strong customer focus 

• Previous experience working in agriculture and/or an electrical field. 

• Robust problem-solving skills, the ability to learn from doing, personal accountability, and a positive and professional attitude. 

• Ability to multi-task 

• Bi-lingual a plus